Cancellation and Refund Policy

AMENDMENTS, REFUND AND CANCELLATION POLICY:

  1. All amendments to a travel plan and itinerary are subject to our Cancellation policy
  2. Refunds will not be made for any missed services in respect of the trip.
  3. Bookings that are being made more than 14 clear days prior to the travel date can be confirmed by paying a booking amount of 30% of the rental charge. This booking amount is non-refundable and shall not fall under any of the below mentioned cancellation rules.
    • The balance 70% needs to be paid by or before 14 clear days prior to the travel date.
    • Failure to do so will result in the cancellation of the trip and releasing of the dates

 

In the event of cancellation or rescheduling of a booking, BOONDOCKERS shall be entitled to retain such portion of the booking as prescribed below

Up to 14 clear days or more prior to travel date –

  • Cancellations – Full refund (Excluding the booking amount, IF applicable). Security deposit (IF paid) shall be completely refunded).
  • Rescheduling – No change fees. New travel dates must be within 30 days of original travel date. New dates subject to availability and fare difference if applicable will need to be paid. However, if the new rental is lesser, no refunds shall be given of the balance amount.

 

Up to 13 to 8 clear days prior to travel date –

  • Cancellations – 50% rental will be retained by us (Excluding the non refundable booking amount, IF applicable). Security deposit (IF paid) shall be completely refunded.
  • Rescheduling – No change fees. New travel dates must be within 30 days of original travel date. New dates subject to availability and fare difference if applicable will need to be paid.
  • However, if the new rental is lesser, no refunds shall be given of the balance amount.

 

Up to 7 clear days or less from travel date –

  • Cancellations – 100% of the rental paid will be retained by us. Security deposit (IF paid) shall be completely refunded.
  • Rescheduling – Only 50% of rental paid can be used towards new travel dates. New travel dates must be within 30 days of original travel date. New dates subject to availability and fare difference if applicable will need to be paid.
  • However, if the new rental is lesser, no refunds shall be given of the balance amount.

 

After commencement & during travel –

  • Cancellations – 100% of total Trip price will be retained by us. Security deposit shall be refunded after making deductions IF applicable.
  • Rescheduling – No rescheduling allowed.
  • Extensions – Subject to availability.
  • For extended dates regular tariff will be applicable.

 

Refundable Security deposit must be paid by or before 24 hours prior to the start time of the trip.

In case the trip needs to be cancelled or rescheduled due to a travel ban imposed by the government which affects your travel dates (not the destination)

 

Up to 14 clear days prior to travel date –

  • Cancellations – Full refund (Excluding the booking amount, IF applicable. Security deposit (IF paid) shall be completely refunded.
  • Rescheduling – No change fees. New travel dates must be within 30 days from the date when travel restrictions are lifted. New dates subject to availability and fare difference if applicable will need to be paid.
  • However, if the new rental is lesser, no refunds shall be given of the balance amount.

 

Up to 13 to 8 clear days prior to travel date –

  • Cancellations – 50% rental will be retained by us (Excluding the non refundable booking amount, IF applicable). Security deposit (IF paid) shall be completely refunded.
  • Rescheduling – No change fees. New travel dates must be within 30 days from the date when travel restrictions are lifted. New dates subject to availability and fare difference if applicable will need to be paid.
  • However, if the new rental is lesser, no refunds shall be given of the balance amount.

 

Up to 7 clear days or less from travel date –

  • Cancellations – 100% of the rental paid will be retained by us. Security deposit (IF paid) shall be completely refunded.
  • Rescheduling – No change fees. 100% of rental paid plus booking amount (if applicable) can be used towards new travel dates. New travel dates must be within 30 days from the date when travel restrictions are lifted. New dates subject to availability and fare difference if applicable will need to be paid.
  • However, if the new rental is lesser, no refunds shall be given of the balance amount.

After commencement & during travel –

  • Cancellations – 100% of total Trip price will be retained by us. Security deposit shall be refunded after making deductions IF applicable.
  • Rescheduling –
    • Client can choose a different destination if possible. In case of travel to a different state Boondockers shall put in every effort to procure a fresh special permit for the new state if possible.
    • Change of dates – No change fees. 100% of rental paid plus booking amount (if applicable) can be used towards new travel dates. New travel dates must be within 30 days from the date when travel restrictions are lifted. New dates subject to availability and fare difference if applicable will need to be paid.
    • However, if the new rental is lesser, no refunds shall be given of the balance amount.
    • Any costs incurred in this scenario (including but not limited to – fuel, special permit, taxes etc.) shall be adjusted towards the refundable deposit.

 

Refundable Security deposit must be paid by or before 24 hours prior to the start time of the trip.